Encountering problems with the Auction House in Forza Horizon 6 can be frustrating, especially if you’re trying to claim a car or credits you just won. The first step is figuring out the type of issue: is the Auction House unresponsive, showing a black screen, grayed-out options, or giving server errors? Once you know that, there are targeted ways to get back on track.



Infinite Loading or Black Screens



If the game freezes while claiming cars or credits, it’s usually due to directly interacting with auction listings, which can trigger a loading bug.



Fix it with these steps:



Use the Quick Menu – From your “My Auctions” screen, highlight the relevant auction tile.

Press the Action Button – Y on Xbox or Triangle on PlayStation opens the Auction Options pop-up.

Claim via Pop-up – Select Collect Credits or Reclaim Car from this menu. This bypasses the usual freeze and gets your rewards safely.

Grayed-Out or Locked Auction House



Sometimes theAuction House options are unavailable or locked. This usually relates to game progression or account settings.



Here’s what to do:



Complete the Tutorial – You need to unlock the Festival Playlist to access the online marketplace.

Check Account Privacy – Make sure your profile allows multiplayer and user-generated content. Child accounts may block Auction access.

Trigger Estate Unlock – Certain story milestones must be completed, like visiting the Estate location, to fully unlock online features.

"Server Error" or "Feature Unavailable"



When bids or listings fail, this often points to server-side limits or local caching issues.



Workarounds:



Respect Transaction Limits – The Auction House limits daily buy/sell actions. If you’ve hit the cap, wait for the 24-hour window to reset.

Update Gaming Services – On PC, make sure Windows Gaming Services are updated or reinstalled to resolve server handshake problems.

Use a Controller Instead of Wheel – Racing wheel setups can sometimes cause input bugs in the menus. Switch to a standard controller when interacting with auctions.

Final Tips

Always keep your game and platform updated. Patches often fix Auction House stability issues.

Avoid rapidly switching between auctions and other menus; this can trigger the black screen bug.

If problems persist, try logging out and back in, or restarting the game completely. Most connectivity or loading issues resolve after a full reboot.



Following these steps should let you access the Auction House and manage your cars and credits without frustration. Often it’s a minor workaround, but sometimes a combination of account settings and gameplay progression is required to get everything working smoothly.